Things to know about your rental
Please see the below reminders prior to your event:
SPACE / SET-UP AREA: We will need someone there to direct us to the spot that you would like your inflatable to be set-up. Please measure your set up area to make sure everything will fit as you are responsible if there is not enough room for the rental you selected.
POWER: We will need someone there to direct us to the nearest outlet. You are responsible for ensuring that there are enough power outlets (and power) within 25-50 feet of your set up area. One outlet per bounce house is recommended, and we are not responsible for breaker issues. Generators are available for rental purchase if needed.
GRASS / YARD: Please be sure that your yard is in good shape and maintained leading up to the event but DO NOT cut the grass the morning of the event due to the loose grass that will stick to our inflatables. Please ensure all animal waste is cleaned up from the yard. Failure to properly prep your lawn will incur a cleaning fee.
WATER: If you have rented a water slide, please be sure to have your hose connected to your spigot and ready to reach the designated set-up area at your event to help make for a smooth process for our team to attach it to the inflatable.
Our dry inflatables are not to be used with water, otherwise you will be charged an additional fee. We provide water options that you can see in our inventory. Please make sure that you have a hose that can reach the space you would like us to set up the inflatable.
CANCELLATION POLICY: In the event of a rain or wind cancellation per the discretion of LayZi Bounce, you will be given the option to reschedule to a new date or a full refund. If customer cancels at least 48 hours prior to event date, the customer will receive a 50% refund of the deposit price. If customer cancels less than 48 hours prior to event date, the customer will not receive a refund of deposit.
REMAINING BALANCE: If you only paid the deposit for your rental, the remaining balance is due one day prior to your rental date. We will run the card on file for remaining balance that day. Please let us know if you have any questions on this process.
PARKS: If your event is at a park, you are responsible for ensuring you have the proper permits and certificate of insurance from the city the park is in. Most parks require a general permit and a special use permit for inflatables. Verify this info with the city.
LEAVING EQUIPMENT: Equipment can not be left unattended. You will be liable for any theft or damage that occurs to the equipment if it is left unattended. This also means that if your event is at a park or a public space, you can not leave the park before we pick up the equipment.
If you have any questions please chat or email us at booking@layzibounce.com.
We are looking forward to seeing you at your event soon.